INTERNATIONAL SHIPPING

 

 

We are excited about our international orders! We will strive to find the cheapest way for your package to reach you. We can guarantee that your package will cost $39.00 or less. An initial charge of $39.00 will be added to your ticket when checking out to cover shipping. We will then refund the difference in what it actually costs to ship to your location and the $39.00 charge. Although this may seem a little confusing, we decided this was the most efficient way of handling international shipping.

 

Free shipping on orders of $100 Dollars or more does not apply to our international customers, sorry.

 

US SHIPPING POLICY

 

Most orders will ship out within 1-2 business days of order placement. We do not ship on Saturdays, Sundays, or holidays. However, some orders may take 24-48 hours to process. Once your merchandise is shipped, orders are usually received within 7 business days.

 

 

ALASKA & HAWAII SHIPPING POLICY

 

We will happily ship orders to all U.S. states. Orders shipped to Alaska and Hawaii will ship via USPS Priority Mail and cannot be expedited. Free shipping on orders of $100 Dollars or more does not apply to our fellow American customers in Alaska and Hawaii, we are sorry.

 

Your shipping confirmation e-mail will verify which carrier is mailing your package and how you can track your package.





HOW WILL I KNOW IF MY ORDER SHIPPED?

You will receive a confirmation e-mail once your order has shipped. Any information regarding any backordered or cancelled items will be included in a separate e-mail. You may also view your order status and any updates online by logging into your account and selecting "view my previous orders."

HOW WILL I RETURN MERCHANDISE?

Please Send all Returns to:

 


Libby Story
Attn:Returns
1000 Highland Colony Parkway Suite #5003
Ridgeland, MS 39157


Other Inforamtion:
info@libbystory.com
662 323 1427